Bodmando uses the Organizational Capacity Assessment (OCA) Tool to support the design of baseline and periodic capacity assessments of institutions to measure how organizational capacity changes over time. The tool assists organizations to assess the elemental features of effective organizational management, and the identification of those areas in need of further development. The OCA tool is designed to enable organizations to conceptualize capacity-building improvement plans relative to the needs that are identified. It provides institutions with a criterion to assess the capacity of management to implement quality programs, and to identify institutional gaps.
The OCA process is designed to:
Bodmando applies a participatory, mixed-methods OCA methodology that combines qualitative and quantitative assessment approaches. The methodology is designed to foster organizational learning, staff ownership, and evidence-based decision-making.
1. Assessment Design and Scoping
Definition of assessment objectives and scope
Customization of OCA indicators to organizational context and sector
Stakeholder mapping and engagement planning
2. Data Collection and Analysis
Structured OCA questionnaires and scoring tools
Key informant interviews and focus group discussions
Document reviews (policies, procedures, manuals, reports)
Observation and systems walkthroughs
3. Scoring, Validation, and Interpretation
Scoring against standardized capacity benchmarks
Validation workshops with management and staff
Comparative analysis across departments and units
4. Capacity Development Planning
Identification of priority capacity gaps and risks
Development of capacity strengthening action plans
Integration of capacity plans into organizational strategy and MEL frameworks
5. Follow-Up Assessments and Learning
Periodic reassessments to track capacity change over time
Learning and adaptation workshops
Integration of findings into organizational learning systems
Bodmando’s OCA tool assesses organizational capacity across seven core domains, reflecting internationally recognized institutional performance dimensions.
1. Governance
Board structure, roles, and responsibilities
Governance policies and oversight mechanisms
Ethical standards, accountability, and transparency
2. Administration
Organizational structure and administrative systems
Policies, procedures, and operational manuals
Records management and documentation systems
3. Human Resources Management
HR policies, recruitment, performance management, and staff development
Organizational culture, staff engagement, and retention systems
Leadership and management capacity
4. Financial Management
Financial policies, internal controls, and compliance systems
Budgeting, accounting, and financial reporting systems
Audit mechanisms and risk management
5. Organizational Management
Strategic planning and organizational performance management
Decision-making processes and leadership structures
Communication and knowledge management systems
6. Program Management
Programme design, implementation, and quality assurance systems
Monitoring, Evaluation, and Learning integration
Stakeholder engagement and partnerships
7. Project Performance Management
Project planning, implementation, and reporting systems
Donor compliance and contractual management
Results tracking and adaptive management mechanisms
At the end of the OCA process, Bodmando provides a comprehensive Organizational Capacity Assessment Report that includes a capacity profile, domain scores, detailed findings, and prioritized recommendations. We also develop a Capacity Strengthening Action Plan that outlines short-term, medium-term, and long-term actions, responsible persons, timelines, and resource requirements. Where required, we facilitate validation workshops and provide technical support for implementation of the capacity improvement plan.
Bodmando Consulting Group brings extensive experience in institutional assessments, organizational development, and capacity strengthening across public, private, and civil society sectors. Our approach integrates monitoring and evaluation, governance, policy, and programme design expertise to ensure that OCA findings are practical and aligned with organizational and donor requirements. We emphasize participatory learning, practical recommendations, and measurable improvement pathways to help organizations strengthen systems, enhance performance, and achieve sustainable impact.
Bodmando Consulting Group is a feminist international consulting firm
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+256200903851
info@bodmando.org
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